EPSON ELECTRONICS AMERICA, INC. ON-LINE PRIVACY POLICY

What is the purpose of this Privacy Policy?

The following discloses our information gathering and dissemination practices for eea.epson.com (the "Site"). Please continue reading for complete details on the EEAI Privacy Policy. By using this Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site.

What information do we collect from users and how is it used?

EEAI is the sole owner of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. EEAI collects information from our users at several different points on our Site

Registration

Before you can access content on the Site or make product inquiries on the Site, we may ask that you register with EEAI and provide to us your User name, E-mail address, Password, Name, Address, Phone Number, Password Prompt Question and Answer. We request this information in order to verify compliance with the Conditions of Use and Federal, State and Local laws and for identification purposes. We also use the information provided to respond to your product inquiry, customer service request or other internal marketing purpose.

Surveys & Contests

From time-to-time, our Site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.

Correspondence

If you correspond with us via e-mail, we may gather the information in a file specific to you.

URL and IP Address

Like many other websites, EEAI collects information about users' utilization and navigation of our Site. This information helps us to design our Site to better suit our users' needs. For example, our Site will track the URL that you visited before you came to our Site, the next URL to which you go, and your Internet Provider (IP) address. We use your IP address to help diagnose problems with our server and to administer our Site. Your IP address also is used to help identify you and gather broad demographic information.

Cookies

Cookies are pieces of information that a website transfers to a users' hard drive for recordkeeping purposes while visiting a Site. Like most major websites, ABC uses cookies on certain pages of our Site. Cookies make using the Internet easier by, among other things, saving your passwords and preferences for you. For example, a cookie lets the Site remember that you've registered, which allows us to speed up your future activities at our Site, and which allows you to enter your password/log on ID less frequently while visiting our Site. We may also use cookies to deliver content specific to you interests. Our cookies do not contain any content specific information. Our cookies do not contain any personally identifying information, although, cookies may enable us to relate your use of our Site to personally identifying information that you previously submitted. For example, it enables us to enhance personalization on the Site, such as calling you by name when you return to our Site. We will always give the choice of opting out of receiving a cookie by checking the appropriate box. However, if you decided to opt out, your use of the Site may be slowed because you will have to enter your log in ID and password at every session. We only collect the Personally Identifiable Information that you provide to us. While we may gather market data from other resources, the scope of our knowledge about Personally Identifiable Information based upon your use of our Site is entirely up to you. The information you give us allows us to improve our marketing and promotional efforts, to statistically analyze Site usage, to improve our content and product offerings and to Customize our Site's content, layout and services. However, for these purposes, we only use your personal information on an aggregated basis without the use of any information that identifies you.

Whom does EEAI disclose company information to?

As a general rule, EEAI will not share, rent, sell or otherwise disclose any of your personal and company data except when we have your permission. However, EEAI does disclose company and personal data in the following ways: We may gather aggregated data about you and disclose the results of such aggregated information to advertisers and for marketing or promotional purposes (for instance, 40% of our users are restaurant owners). In these situations, we do not disclose to these entities any information that could be used to personally identify you. Certain information, such as your password is not disclosed to marketing advertisers in aggregate at all. Please be aware that despite our best intentions and the guidelines outlined in this Privacy Policy, no data transmission over the Internet can be guaranteed to be 100% secure. Moreover, we may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. EEAI reserves the right to release personally identifiable information to law enforcement or other government officials, as EEAI, in our sole and absolute discretion, deems necessary or appropriate. We may disclose your product inquiries to our sales representatives or to our affiliated companies. For example, inquiries regarding product development may be shared with Epson Research and Development.

How does a customer "opt-out" of EEAI promotional E-mail?

Our users are given the opportunity to opt-out of receiving promotional E-mail at the time of registration. Promotional E-mail does not include E-mail necessary for our Sites' services. We ask that a customer uncheck a box to receive E-mail about special offers on the registration form or at a later time, by contacting our Webmaster at webmaster@eea.epson.com

What are the policies of linked Sites and other third parties?

This privacy policy only addresses the use and disclosure of information we collect from you. You should be aware that when you are on the Site, you can be directed to other Sites that are beyond our control and EEAI is not responsible for the privacy practices of third parties or the content of linked Sites. We encourage you to read the posted privacy policy whenever interacting with any website.

How can you correct or update your personally identifiable information?

You may view, correct or update you Personally Identifiable Information in our database that was provided by you by visiting the following URL Epson Electronics America and clicking on Edit Profile. For our records, we may retain original and updated information for reasons such as technical constraints, dispute resolutions, troubleshooting and agreement enforcement.

How will I know about changes in the Privacy Policy?

EEAI reserves the right to update this privacy policy from time to time. Please visit this page periodically so that you will be apprised of any changes. However, we will only use Personally Identifiable Information in accordance with the Privacy Policy that was in effect at the time the information was collected. If at any point we should decide to use that information differently, we will notify users by way of E-mail so that users can approve of disapprove of such use.

How to contact us?

If you have any questions about this privacy policy or the practices of this Site, you may request more information by contacting us at webmaster@eea.epson.com